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Privacy Policy

PRIVACY POLICY

Last updated August 31, 2026

This privacy notice explains how we — the individual developers of the PlusPoints app (published under the project name FidelisFactory) — collect, store, use, and share (“process”) your information. In this notice, “we,” “us,” and “our” refer to the developers who work on the iOS and Android app. “FidelisFactory” is only a project name; there is no company behind it.

This notice applies when you:

  • Download and use the PlusPoints app on Android or iOS, or any other app of ours that links to this notice;

  • Contact us for support, or send us feedback or a bug report;

  • Interact with us in other related ways in connection with the app.

Questions or concerns? Reading this notice will help you understand your privacy rights and choices. If you do not agree with it, please do not use the app. If you have questions, contact us at info@fidelisfactory.ch.

SUMMARY OF KEY POINTS

This summary gives the key points. Use the table of contents below for the full detail on any topic.

What personal information do we process? PlusPoints has no account. The grades, exams, subjects, semesters, and settings you enter are stored only on your device and are not sent to us. When you use the app, technical and usage information — your device’s advertising identifier, device and app characteristics, in-app events, coarse location from your IP address, and crash diagnostics — is processed mainly through Google (Firebase and AdMob) and, for purchases, through Google or Apple. If you contact us, we process your message and the contact details you use. Learn more about information we collect.

Do we process any sensitive personal information? No. Your grades are personal to you, but they stay on your device and are not transmitted to us.

Do we receive information from third parties? No. We do not obtain information about you from data brokers or other third parties.

Do we show advertising? Yes — Google AdMob, to users who have not bought the ad-free upgrade. Where consent is legally required, you control advertising and analytics through an in-app consent form (and, on iOS, Apple’s App Tracking Transparency prompt), and you can turn off ad personalization or remove ads entirely. Learn more about advertising, analytics, and crash reporting.

How do we process your information? To provide and operate the app, to show advertising, to understand and improve how the app is used, to receive and fix crash reports, to answer your requests, and to comply with law — only where we have a valid legal basis. Learn more about how we process your information.

With whom do we share personal information? Mainly Google (advertising, analytics, crash reporting) and Google or Apple (payments), plus the limited legal situations described below. We do not sell your personal information for money. Learn more about when and with whom we share your information.

How do we keep your information safe? With reasonable organizational and technical measures. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security. Learn more about how we keep your information safe.

What are your rights? Depending on where you live, you may have rights to access, correct, delete, restrict, port, or object to the processing of your personal information, and to withdraw consent. Learn more about your privacy rights.

How do you exercise your rights? Contact us at info@fidelisfactory.ch. In the EEA, the UK, and Switzerland you can also change your advertising and analytics consent at any time in the app under Settings → Change Privacy Settings, and turn off crash reporting under Settings → Send crash reports.

Want the full detail? Review the notice in full.

TABLE OF CONTENTS

1. WHAT INFORMATION DO WE COLLECT?

2. HOW DO WE PROCESS YOUR INFORMATION?

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

5. HOW DO WE HANDLE YOUR GRADES AND OTHER APP DATA?

6. ADVERTISING, ANALYTICS, AND CRASH REPORTING

7. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?

8. HOW LONG DO WE KEEP YOUR INFORMATION?

9. HOW DO WE KEEP YOUR INFORMATION SAFE?

10. DO WE COLLECT INFORMATION FROM MINORS?

11. WHAT ARE YOUR PRIVACY RIGHTS?

12. CONTROLS FOR DO-NOT-TRACK FEATURES

13. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

14. DO WE MAKE UPDATES TO THIS NOTICE?

15. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

16. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

Information you enter into the app

In Short: The grades and settings you enter stay on your device and are not sent to us.

PlusPoints has no user accounts. The grades, exams, subjects, semesters, grade-color preferences, and other settings you enter are stored locally on your device (in the app’s database and preferences). We do not receive this information. It is included in a system backup only if you have that enabled on your device — on Android, Google account backup or device-to-device transfer; on iOS, iCloud Backup or a direct device-to-device transfer — in which case it is stored in your own Google or Apple account, not by us. See Section 5.

Information you provide when you contact us

If you use the in-app “Report a problem,” “Make a suggestion,” or “Contact us” options, your device’s email app opens with a message addressed to support@fidelisfactory.ch. The message is pre-filled with basic technical details (app version, operating-system version, device model, and a random bug reference) to help us diagnose issues. You choose whether to send it and what else to include. If you send it, we process the content of your message and your email address in order to respond.

Payment data. If you buy the one-time “remove ads” upgrade on Android, the purchase is processed by Google Play. We receive only confirmation that the purchase was made. All card and payment details are stored and handled entirely by Google and are never seen or stored by us. See Google’s payments privacy notice.

Information collected automatically

In Short: Some information — such as your IP address and device characteristics — is collected automatically when you use the app, primarily by Google.

When you use the app, the following is collected automatically, primarily by Google services integrated into the app:

  • Advertising identifier. On Android, the Advertising ID; on iOS, the Identifier for Advertisers (IDFA). This is a resettable identifier used to select and measure advertising. On iOS, the app can only access the IDFA if you allow it through Apple’s App Tracking Transparency prompt (see Section 6); if you do not, no IDFA is available and you receive non-personalized ads.

  • Device and technical data. Device model, manufacturer, operating-system version, language and region, screen characteristics, mobile network / carrier information, coarse (approximate) location derived from your IP address, and IP address.

  • App-activity data. Aggregated, non-identifying information about how you use the app — for example which screens and features you open and how often — collected through Google Analytics for Firebase.

  • Crash and diagnostic data. Automatic crash reports, including the state of your device and a stack trace at the moment of a crash, collected through Firebase Crashlytics.

We do not collect your name, postal address, phone number, precise GPS location, contacts, photos, or files, and we do not track you across other companies’ apps or websites beyond what is described in Section 6.

Do you have to provide this information? You do not need to provide any personal information to use the core features of the app (entering grades and calculating averages). If you decline advertising and analytics consent where it is requested, you will see non-personalized ads and analytics data will not be collected with a persistent identifier.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: To operate and improve the app, to show advertising, to fix crashes, to answer your requests, and to comply with law.

We process your personal information for the following purposes:

  • To provide and operate the app, including calculating your averages and running the features you use.

  • To show advertising to users who have not purchased the ad-free upgrade, and, where you have consented, to personalize that advertising.

  • To understand and improve the app by analyzing aggregated usage trends.

  • To detect, diagnose, and fix crashes and technical problems.

  • To process your one-time in-app purchase and recognize it on your device.

  • To respond to your support requests, feedback, and bug reports.

  • To protect the app, including preventing fraud and abuse.

  • To comply with legal obligations and enforce the app’s terms.

We do not use your information for automated decision-making that produces legal or similarly significant effects. Where you have consented to personalized advertising, Google and its partners carry out profiling to predict which ads are relevant to you (see Section 6); this does not produce legal or similarly significant effects.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

In Short: We only process your personal information where we have a valid legal basis. For advertising and analytics that read or write information on your device, that basis is your consent.

If you are located in the EU or the UK, this section applies to you.

Under the GDPR and UK GDPR we rely on the following legal bases:

  • Consent — Art. 6(1)(a) GDPR, and Art. 5(3) of the ePrivacy Directive. Reading information from, or storing information on, your device for advertising and analytics — including the advertising identifier and similar device signals — is not strictly necessary to provide the app, so we rely on your consent for it. This covers both personalized and non-personalized ad serving and the collection of analytics data with an identifier. You give or refuse this consent through the in-app consent form (Google’s User Messaging Platform), and you can change it at any time under Settings → Change Privacy Settings. On iOS you will also see Apple’s App Tracking Transparency prompt (see Section 6). You can withdraw consent at any time; withdrawal does not affect processing already carried out.

  • Legitimate interests — Art. 6(1)(f) GDPR. We rely on our legitimate interest in the security, stability, and integrity of the app to process crash and diagnostic data through Firebase Crashlytics, and to prevent fraud and abuse. This data is minimal, is not used for advertising, and you can object to it at any time (see Section 11) or switch it off entirely under Settings → Send crash reports.

  • Performance of a contract — Art. 6(1)(b) GDPR. We process your in-app purchase information to deliver the ad-free upgrade you asked for.

  • Legal obligation — Art. 6(1)(c) GDPR. We process information where necessary to comply with the law, or to establish, exercise, or defend legal claims.

We are the “data controller” of the personal information described in this notice under EU and UK data-protection law, because we determine the purposes and means of the processing.

Data Protection Officer. We have not appointed a Data Protection Officer. The processing described here does not meet the threshold in Art. 37 GDPR — it does not involve large-scale systematic monitoring of individuals or large-scale processing of special-category data.

If you are located in Switzerland, this section applies to you.

The revised Federal Act on Data Protection (nFADP / revDSG) applies. We process your information in good faith, for the proportionate purposes described in this notice, and with the transparency this notice provides. Where processing requires your consent under Swiss law, we obtain it as described above. You may object to our processing of your personal data, and you may contact the Federal Data Protection and Information Commissioner (see Section 11).

If you are located in Canada, this section applies to you.

We may process your information where you have given express consent for a specific purpose, or where consent can reasonably be inferred (implied consent). You can withdraw your consent at any time. In limited exceptional cases, applicable law may permit processing without consent — for example where collection is clearly in your interest and consent cannot be obtained in time, for fraud detection and prevention, in the context of certain business transactions, where required by a subpoena or court order, or where the information is publicly available and specified by regulation.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: With Google (advertising, analytics, crash reporting), with Google or Apple (payments), and in the limited legal situations below.

We share information only in the following situations:

  • Google — analytics and crash reporting. For Google Analytics for Firebase and Firebase Crashlytics, Google acts as our processor: it processes the data only on our documented instructions, under the Firebase Data Processing and Security Terms.

  • Google — advertising (AdMob). For Google AdMob, Google acts as an independent controller of the data it collects and uses for its own ad-delivery, measurement, fraud-prevention, and reporting purposes, under Google’s Ads Controller-Controller Data Protection Terms. For personalized advertising, we and Google may be joint controllers within the meaning of Art. 26 GDPR in respect of the collection of data on your device and its transmission to Google; Google is then responsible for what it does with that data. Google publishes its controller terms and a description of the arrangement, and explains its practices at How Google uses information from sites or apps that use its services and in the Google Privacy Policy.

  • Payments. In-app purchases are processed by Google (Google Play, on Android) or Apple (the App Store, on iOS), each acting as an independent controller for payment processing. We receive only confirmation that a purchase was made.

  • Legal and safety. We may disclose information where required by law, to respond to lawful requests from public authorities, to enforce the app’s terms, or to protect the rights, property, or safety of the PlusPoints project, its users, or others.

  • Transfer of the project. If we transfer or sell the PlusPoints app or the FidelisFactory project to another developer or company, your information may be transferred as part of that transaction. The recipient would be bound by this notice or would give you notice of any changes.

We do not sell your personal information for money. Sharing your advertising identifier with Google for personalized advertising may count as “sharing” or a “sale” under some U.S. state laws; you can opt out using the in-app consent controls or your device’s advertising or tracking settings (see Sections 6, 12, and 13).

International data transfers. We are located in Switzerland. Google and Apple operate in the United States and other countries, so the information collected through their services may be transferred to and processed there and in other countries where they or their sub-processors operate. Where this involves a transfer of personal data of individuals in the EEA, the UK, or Switzerland to a country not recognized as providing an adequate level of protection, the transfer is made under appropriate safeguards — primarily Google’s and Apple’s certification under the EU–U.S. Data Privacy Framework and its UK and Swiss extensions, with the European Commission’s Standard Contractual Clauses as the fallback where the Framework does not apply. You may request more information about these safeguards, or a copy of them, by contacting us at info@fidelisfactory.ch.

5. HOW DO WE HANDLE YOUR GRADES AND OTHER APP DATA?

In Short: The grades and settings you enter are stored only on your device and are not transmitted to us.

The grades, exams, subjects, semesters, and settings you enter are stored only on your device, in the app’s local database and preferences. This data is:

  • Not transmitted to us or to any third party as part of normal use of the app.

  • Processed on your device by the app’s calculation engine.

  • Included in a file you create only when you use the app’s “Export” feature. That file is stored wherever you choose to save or share it, and its contents are then subject to the privacy practices of whatever service or app you send it to. The “Import” feature reads such a file back into the app on your device.

  • Backed up to your own account only if you have Android backup / device transfer, or iCloud Backup, enabled on your device — in which case it is stored in your Google or Apple account, controlled by you, not by us.

To delete this data, delete your semesters and subjects in the app, or uninstall the app (which removes the local database), and disable or clear the app’s backup in your device settings.

6. ADVERTISING, ANALYTICS, AND CRASH REPORTING

In Short: We use Google AdMob to show ads and Google Firebase to measure and improve the app. Where consent is legally required, you control this through an in-app consent form; on iOS you also control tracking through Apple’s App Tracking Transparency.

Advertising (Google AdMob)

The app displays advertising provided by Google AdMob. To select, deliver, and measure ads, AdMob and its partners may access and process your device’s advertising identifier (Android Advertising ID or iOS IDFA), your IP address, approximate (coarse) location, and information about how you interact with ads. Where you have consented, the ads may be personalized; otherwise you see non-personalized (contextual) ads. Personalized advertising involves profiling by Google and its partners to predict which ads are relevant to you; this does not produce legal or similarly significant effects, and you can opt out at any time using the choices below.

iOS App Tracking Transparency. On iOS, before ads can be personalized the app shows Apple’s App Tracking Transparency prompt, asking whether the app may access the IDFA and “track” you across other apps and websites. This is Apple’s requirement and is separate from the GDPR consent form, though the two work together — in the EEA, the UK, and Switzerland you may see both. If you deny the prompt (or have “Allow Apps to Request to Track” turned off system-wide), no IDFA is available to the app and you receive non-personalized ads.

Your choices:

  • In the app. If you are in the EEA, the UK, or Switzerland, the app shows a consent form the first time you use it. You can review, change, or withdraw your choices at any time under Settings → Change Privacy Settings.

  • On your device — Android. Reset or delete your Advertising ID, or turn off ad personalization, under Settings → Privacy → Ads (or Settings → Google → Ads).

  • On your device — iOS. Control whether apps may track you under Settings → Privacy & Security → Tracking: turn off the switch for PlusPoints, or turn off “Allow Apps to Request to Track” to deny all apps. With tracking denied, no IDFA is available to the app and you receive non-personalized ads.

  • Remove ads entirely. Make the one-time in-app purchase that removes all advertising from the app.

Analytics and crash reporting (Google Firebase)

We use Google Analytics for Firebase to collect aggregated, non-identifying usage statistics so we can understand and improve the app — including which features are used and whether crash reporting is switched on or off — and Firebase Crashlytics to receive automatic crash reports, including diagnostic information about your device’s state at the moment of a crash, so we can fix problems.

For users in the EEA, the UK, and Switzerland, whether analytics data is collected together with a persistent identifier depends on the choice you make in the in-app consent form; if you decline, it is collected only in a limited, non-identifying form or not at all. Crash reporting is carried out on the basis of our legitimate interest in the security and stability of the app, and you can turn it off at any time using the Send crash reports switch under Settings.

How long this data is kept is set out in Section 8.

7. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?

In Short: We are not responsible for the safety of information you share with third parties that we link to or that advertise in the app but that are not affiliated with us.

The app may link to third-party websites, online services, or applications, and may contain advertisements from third parties that are not affiliated with us and that may link elsewhere. We make no guarantee regarding any such third parties and will not be liable for any loss or damage caused by using them. Including a link does not imply endorsement. We cannot guarantee the safety and privacy of data you provide to third parties; any data they collect is not covered by this notice. You should review their policies and contact them directly with any questions.

8. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: Only as long as necessary for the purposes in this notice, or as required by law.

  • App data on your device (grades, subjects, semesters, settings) — kept until you delete it in the app or uninstall the app. It is not kept by us at all.

  • Google Analytics for Firebase — event and user data is retained for 12 months in Firebase; aggregated, non-identifying reports may be kept longer. IP addresses are not stored by Google Analytics for Firebase; they are used only to derive coarse location and then discarded.

  • Firebase Crashlytics — crash reports are retained for approximately 90 days.

  • Google AdMob — Google retains ad-serving log data in line with its published data-retention policies; Google states that it anonymizes IP-address data in ad logs after around 9 months and cookie/identifier data in ad logs after around 18 months.

  • Support correspondence — kept for as long as needed to handle your request and for a short period afterwards, then deleted.

  • Purchase records — Google and Apple keep transaction records under their own policies; we keep only the confirmation that a purchase was made, for as long as needed to honor the ad-free entitlement and to meet refund and tax/accounting obligations.

Where we no longer have a need to process your personal information and cannot delete it immediately (for example because it sits in a backup), we will isolate it from further processing until deletion is possible.

9. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We use reasonable organizational and technical measures, but no system is completely secure.

Communication between the app and Google’s and Apple’s services is encrypted in transit (HTTPS/TLS), and data held by those providers is protected under their own security and compliance programs. Despite these safeguards, no method of transmission over the internet or of electronic storage is completely secure, so we cannot guarantee absolute security. You should keep your device secure and use up-to-date software.

10. DO WE COLLECT INFORMATION FROM MINORS?

In Short: PlusPoints is a general-audience tool, not directed at children under 13, and we do not knowingly collect their personal information. Because many users are students, consent and advertising need care.

PlusPoints is a grade calculator used by students, teachers, parents, and adult learners. It is not designed for or directed at children under 13, and we do not knowingly collect personal information from a child under 13.

Under the GDPR, consent given directly by a child below the age of digital consent in their country (13 to 16, depending on the country) is not valid on its own — a parent or guardian must give or authorize it (Art. 8 GDPR). If you are below that age, please review this notice with a parent or guardian, and do not give advertising or analytics consent without their involvement. Behavioral advertising directed at children is also discouraged under data-protection law (GDPR Recital 38) and the UK Age-Appropriate Design Code.

If you believe we may have collected personal information from a child under 13, or processed a minor’s data without the required parental consent, contact us at info@fidelisfactory.ch and we will delete it.

11. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: In the EEA, the UK, Switzerland, and Canada you have rights to access, correct, delete, restrict, port, and object to the processing of your personal information, and to withdraw consent.

In these regions you may have the right to: request access to and a copy of your personal information; request rectification or erasure; restrict processing; data portability; object to processing (including processing based on legitimate interests, and processing for direct-marketing purposes); and not be subject to solely automated decision-making with legal or similarly significant effects. You can make a request using the contact details in “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below.

Response times. For a request under the GDPR or UK GDPR, we will respond within one month of receiving it. We may extend that by up to two further months where the request is complex or you have made several requests, and we will tell you within the first month if we need to. There is normally no charge, unless a request is manifestly unfounded or excessive.

Identifying you (Art. 11 GDPR). The app has no account, and we hold no information that identifies you by name. We may therefore be unable to identify you from a rights request on its own. If that is the case, we will not be able to act on the request unless you can give us information that lets us locate the relevant data — for example, details from a support email you previously sent. We will not collect additional identifying information solely to comply with a request.

Advertising and analytics consent. In the EEA, the UK, and Switzerland you can change or withdraw your consent at any time in the app under Settings → Change Privacy Settings, and turn off crash reporting under Settings → Send crash reports. You can also limit advertising at the device level — on Android by resetting your Advertising ID or turning off ad personalization, and on iOS by denying tracking under Settings → Privacy & Security → Tracking.

Complaints. If you are in the EEA or the UK and believe we are processing your personal information unlawfully, you have the right to complain to your EEA supervisory authority or the UK Information Commissioner’s Office. If you are in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

Withdrawing your consent. Where we rely on your consent, you can withdraw it at any time — through the in-app consent form (Settings → Change Privacy Settings), the Send crash reports switch, or by contacting us. Withdrawal does not affect the lawfulness of processing carried out before it, nor processing carried out on a lawful basis other than consent.

12. CONTROLS FOR DO-NOT-TRACK FEATURES

No uniform standard for browser “Do-Not-Track” (“DNT”) signals has been finalized, and we do not respond to DNT signals.

In the app you can control tracking directly:

  • the in-app consent form (Settings → Change Privacy Settings, shown where consent is required);

  • on Android, resetting or limiting your Advertising ID, or turning off ad personalization, in your device settings;

  • on iOS, denying tracking through Apple’s App Tracking Transparency prompt or under Settings → Privacy & Security → Tracking;

  • turning off the Send crash reports switch under Settings; or

  • making the one-time in-app purchase to remove ads.

13. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: If you are a resident of a U.S. state with a comprehensive consumer privacy law (such as California, Colorado, Connecticut, Utah, Virginia, and others), you may have rights regarding your personal information.

What categories of personal information do we collect?

In the past twelve (12) months we have collected:

Category

Examples

Collected

A. Identifiers

Online identifier (advertising identifier) and Internet Protocol (IP) address

YES — collected automatically through advertising and analytics services

B. Personal information as defined in the California Customer Records statute

Name, contact information, education, employment, employment history, and financial information

NO

C. Protected classification characteristics under state or federal law

Gender and date of birth

NO

D. Commercial information

Transaction information and purchase history

YES — limited to the fact that you made the one-time in-app purchase; payment details are handled by Google or Apple, not us

E. Biometric information

Fingerprints and voiceprints

NO

F. Internet or other similar network activity

Interactions with the app and with advertisements, and app-usage information

YES — through analytics and advertising services

G. Geolocation data

Device location

YES — approximate (coarse) location derived from IP address only, not precise GPS location

H. Audio, electronic, visual, thermal, olfactory, or similar information

Images and audio, video or call recordings

NO

I. Professional or employment-related information

Business contact details, job title, work history

NO

J. Education Information

Student records and directory information

NO — grades are stored only on your device and are not collected by us

K. Inferences drawn from collected personal information

Inferences used to create a profile about your preferences and characteristics

NO — we do not create advertising profiles ourselves; Google’s advertising services may do so where you have consented

L. Sensitive personal Information

NO

How do we use and share your personal information?

See “HOW DO WE PROCESS YOUR INFORMATION?” and “WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?”.

Will your information be shared with anyone else?

We may disclose your personal information to our service providers under a written contract with each of them.

We do not “sell” personal information for monetary consideration. We may “share” your advertising identifier with Google for cross-context behavioral (personalized) advertising as those terms are defined under some state laws. You can opt out using the in-app consent controls (Settings → Change Privacy Settings) or your device’s advertising or tracking settings.

Your rights

Depending on your state of residence (for example, California under the CCPA/CPRA, and Colorado, Connecticut, Utah, Virginia, and other states under their respective laws), you may have some or all of the following rights. These rights are not absolute, and in some cases we may decline a request as permitted by law.

  • Right to know / access — to confirm whether we process your personal information, and to access the categories and specific pieces we have collected, the categories of sources, the purposes, and the categories of third parties with whom we share it.

  • Right to correct inaccuracies in your personal information.

  • Right to delete your personal information, subject to exceptions provided by law (such as another consumer’s free-speech rights, our legal obligations, or protecting against illegal activity).

  • Right to data portability — to obtain a copy of the personal information you previously provided in a portable format.

  • Right to opt out of processing for (i) targeted advertising, (ii) the “sale” of personal information, and (iii) profiling in furtherance of decisions that produce legal or similarly significant effects.

  • Right to limit the use and disclosure of sensitive personal information — we do not process sensitive personal information.

  • Right to non-discrimination — we will not deny you services, charge a different price, or provide a different level or quality of service because you exercised your rights.

How to exercise your rights. Submit a request by email to info@fidelisfactory.ch. You may use an authorized agent; we may require proof of authorization and may require you to verify your identity directly with us.

Verification. For your protection, we may need to verify your identity before acting on a request. We will ask for information we can match against information we already hold, or contact you at an email address you have previously used. We will use information provided in a request only to verify identity or authority, and delete it once verification is complete.

Response times. We will respond within the timeframe required by the applicable state law — generally within 45 days, extendable once by a further 45 days (or up to 60 days in some states) where reasonably necessary, in which case we will tell you why.

Appeals. If we decline to act on your request, we will explain why. You may appeal by emailing info@fidelisfactory.ch; we will respond in writing within the period required by the applicable state law (generally 45 to 60 days). If your appeal is denied, residents of some states may then complain to their state Attorney General — for example, the Virginia Attorney General.

California “Shine the Light”. California Civil Code Section 1798.83 lets California residents request, once per year and free of charge, information about categories of personal information (if any) we disclosed to third parties for their direct-marketing purposes in the preceding calendar year. We do not disclose personal information to third parties for their direct-marketing purposes.

California minors. The app has no user accounts and does not host publicly displayed user content, so the right of California residents under 18 to request removal of content they have publicly posted does not apply.

14. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, as needed to stay accurate and compliant.

We may update this notice from time to time. The updated version is indicated by a revised “Last updated” date and takes effect as soon as it is accessible. If we make material changes, we will take reasonable steps to notify you — for example by a notice in the app or on the website.

15. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, email us at info@fidelisfactory.ch.

The data controller is located in Switzerland and can be reached at info@fidelisfactory.ch.

16. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

  • App data on your device: review and edit it directly in the app; delete it by removing your semesters and subjects or by uninstalling the app; clear any backup in your device settings.

  • Advertising and analytics data: change your consent in the app under Settings → Change Privacy Settings, limit tracking in your device settings (Android: reset the Advertising ID; iOS: deny tracking under Settings → Privacy & Security → Tracking), or contact us.

  • Crash reports: turn off the Send crash reports switch under Settings.

  • Everything else, or to make a formal request: email info@fidelisfactory.ch. We will respond in accordance with applicable data-protection law.

This privacy notice was originally generated with Termly’s Privacy Policy Generator and has since been substantially rewritten.